Dental Works USA Dental Works USA

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About DentalWorks USA

Established in 2012, DentalWorks USA focuses exclusively on managing workers’ compensation dental claims. It has a fully accredited, nationwide network of dental providers and a world-class customer service center and it provides clinically driven claims management. Based in Tampa, Florida, it serves self-insured employers, third-party administrators and insurance carriers active in workers’ compensation.

We proudly offer a comprehensive suite of professional services that provides dental claims coordination—delivered quickly, efficiently and cost effectively. We utilize our nationwide network of dental specialists, including General Dentists, Oral Surgeons, TMJ Specialists, Endodontists, and Periodontists, to ensure the proper care and treatment are provided to injured workers.

At DENTALWORKS USA we employ an internal team of care coordinators, all with dental backgrounds, capable of ensuring appropriate treatment is recommended and directly related to the specific work injury. We streamline the entire process including scheduling, clinical oversight, authorization and coordination of all treatment.

We make the job of Claims Professionals easier.

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Meet the Team

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Greg Cressman

Chief Executive Officer

As Chief Executive Officer, Greg is responsible for bringing innovative and cost saving solutions to the Workers’ Compensation industry through DentalWorks USA and DoctorWorks USA. He is laser focused on ensuring every interaction with customers or injured workers is the very best experience possible. Greg understands that quick and exceptional care can return injured workers back to the job faster, producing better outcomes for everyone involved. This is one of the reasons he makes crazy guarantees on response times and patient scheduling…keeping everyone on the team focused on the outcome.

Greg has over 20 years of experience in the Healthcare Industry. He has held various executive roles in Sales and Operations, most recently during his 15 year tenure at PSS World Medical. At PSS, Greg was Vice President of Sales for the Western Region and most recently led an emerging markets division as Vice President of Health Systems. PSS was acquired by McKesson Corporation in 2013.

Greg has been married 18 years and the proud father of 2 teenagers. He enjoys almost anything outdoors including boating, fishing and hunting. As a relentless supporter of the NY Giants, you will not find him far from a tv during the game. As a veteran of the US Army’s 10th Mountain Division, Greg is passionate about our military and actively involved in organizations and charities that support our troops.

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Tim Lyons

Chief Operating Officer

As Chief Operating Officer of DentalWorks USA, Tim is always seeking to make us the best in service. Every day he looks for opportunities to improve our operational efficiency to help us deliver the best service experience for our internal and external customers. Tim is also in charge of “fun” and is always looking to add excitement to our team.

Tim has worked in Healthcare Distribution for over 20 years in Operations and in Sales and finds the Work Comp space very interesting and fulfilling.

Throughout his professional career Tim has moved 25 times and lived in 20 different cities. He also is a Big Brother to a future “super star” in football. In Tim’s spare time you can either find him in the gym, playing tennis or somewhere watching football or baseball.

Stacie Haines

Director, Strategic Operations

Stacie has acquired a broad base of skills with over 25 progressive years’ experience in all areas of oral and maxillofacial & reconstructive surgery, as well as cosmetic surgery. Her clinical skills include extensive knowledge of clinical procedures as well as patient assessment and advocacy. She is a Certified Dental Assistant (CDA), as well as a certified Anesthesia Assistant with the American Association of Maxillofacial Oral Surgeons (AAMOS) program. Stacie also holds a current certified status in Advanced Cardiac Life Support (ACLS) and is a Diagnostic Radiograph Machine Operator, including 3D imaging.

Stacie utilizes her clinical skills to analyze provider treatment plans to identify high performing workers’ compensation physicians and specialists. Realizing the importance of solid work ethics and effective communication skills, Stacie is able to deliver quality, optimized and consistent care throughout the entire cycle of treatment.

Stacie enjoys spending time with family, Interior Design and leading worship at her church. Stacie volunteers for the Florida Hospital’s “SHARES International” foundation providing dental treatment to needy children in developing countries.

Silver Starkey

Executive Director, Clinical Operations

Silver is focused on providing exceptional client service and streamlining the challenges in the worker’s compensation sector to achieve superior outcomes. She is responsible for leading the clinical operations team including Referral Intake, Provider Staffing and Coordination of all Dental Treatment.  Her unique dental background helps her mentor our clinical team provide comprehensive service and communication to our customers, patients and providers.

Silver has over 15 years in clinical and administrative operations, revitalizing sales growth and leveraging network partnerships for the dental sector. The last 9 years have been spent in dental worker’s compensation. She is instrumental in educating and training our providers within the National Network.

In her spare time, Silver enjoys all the Tampa Bay Area has to offer. Her favorite activity is biking along Riverwalk and Yoga at Curtis Hixon Park. She is a proud fan of both the Tampa Bay Buccaneers and Tampa Bay Rays. Having served in the Navy Reserve and spent time overseas, she appreciates the diversity and military ties within the community.

Joshua Mann

Director of Information Technology

As Director of Information Technology, Josh is responsible for keeping DentalWorks USA’s technology cutting edge, allowing us to stay on top of our game! He understands that leveraging the latest technology will allow our company to better serve you.

Josh has over 20 years of technology and project management experience in various industries.

Josh has been married 13 years and the proud father of 3 daughters and 1 son. He enjoys almost anything that has him spending time with his family. Josh is an avid hockey fan. He and his family are proud fans of the Tampa Bay Lightning. He and his family are also Disney fans and can often be found at Disney or other parks in the area.

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